Royal Trading Pakistan
Effective Date: September 23, 2026
Website: www.royaltrading.pk
Contact Email: Muhammadusman@royaltrading.pk
Contact Number: +92-327-986-1896
Registered Address: Multan, Pakistan
1. Introduction
Welcome to Royal Trading (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy in accordance with the laws of Pakistan, including:
- Prevention of Electronic Crimes Act (PECA), 2016
- Electronic Transactions Ordinance, 2002
- Constitution of Pakistan (Article 14 – Right to Privacy)
- Pakistan Telecommunication (Re-organization) Act, 1996
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.royaltrading.pk or engage in business with us.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
When you interact with us, we may collect:
- Full Name
- Phone Number
- Email Address
- Business Name and CNIC/NTN (for B2B clients)
- Shipping and Billing Address
- Payment Information (processed securely through third-party gateways)
B. Automatically Collected Information
- IP Address
- Browser Type and Version
- Device Information
- Pages Visited and Time Spent
- Cookies and Tracking Technologies
C. Business Communication
- Emails, messages, inquiries, and order details
- Feedback, reviews, and complaints
3. How We Use Your Information
We use your information for the following lawful purposes:
✅ Order Processing & Delivery – To fulfill your purchase and deliver products
✅ Customer Support – To respond to inquiries and resolve issues
✅ Account Management – To maintain your account and transaction history
✅ Marketing & Promotions – To send updates, offers, and newsletters (with your consent)
✅ Legal Compliance – To comply with Pakistani laws, tax regulations, and dispute resolution
✅ Website Improvement – To analyze traffic and enhance user experience
4. Legal Basis for Processing (Under Pakistani Law)
We process your data based on:
- Consent – You voluntarily provide information when placing an order or contacting us.
- Contractual Necessity – To fulfill our agreement with you (e.g., delivering goods).
- Legal Obligation – To comply with tax, business registration, and anti-fraud laws.
- Legitimate Interest – To improve services, prevent fraud, and ensure security.
5. How We Share Your Information
We do not sell your personal information. However, we may share it with:
| Category | Purpose |
|---|---|
| Delivery Partners | To ship products to your address |
| Payment Processors | To securely process transactions (e.g., JazzCash, EasyPaisa, bank transfers) |
| Government Authorities | When required by law (e.g., tax authorities, FIA, PTA) |
| Business Partners | With your consent, for joint promotions or services |
| Legal Advisors | In case of disputes or regulatory compliance |
6. Data Security
We implement industry-standard security measures to protect your information:
🔒 SSL Encryption – Secure data transmission on our website
🔒 Access Control – Limited access to personal data by authorized personnel only
🔒 Secure Payment Gateways – We do not store credit/debit card information
🔒 Regular Monitoring – To detect and prevent unauthorized access
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights Under Pakistani Law
You have the following rights regarding your personal data:
✅ Right to Access – Request a copy of the data we hold about you
✅ Right to Correction – Update or correct inaccurate information
✅ Right to Deletion – Request deletion of your data (subject to legal obligations)
✅ Right to Withdraw Consent – Opt-out of marketing communications anytime
✅ Right to Complaint – Lodge a complaint with the Pakistan Telecommunication Authority (PTA) or Federal Investigation Agency (FIA) Cybercrime Wing
To exercise your rights, contact us at: Muhammadusman@royaltrading.pk / +92-327-986-1896
8. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember your preferences
- Analyze website traffic (via Google Analytics or similar tools)
- Provide personalized content
You can disable cookies in your browser settings, but this may affect website functionality.
Advertising Cookies (Google AdSense)
We may display advertisements on our website through Google AdSense and other advertising partners. These third parties may use cookies, including the Google DoubleClick DART cookie, to serve ads based on your visits to this and other websites.
- Google uses the DoubleClick cookie to serve interest-based ads. You may opt out of personalized advertising by visiting Google Ads Settings.
- You can also opt out of third-party cookies for personalized advertising at aboutads.info or youronlinechoices.eu.
- For more information on how Google uses data, visit Google’s Privacy Policy and How Google uses information from sites that use its services.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their policies before sharing information.
10. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, and accounting requirements (typically 7 years under Pakistani law)
- Resolve disputes or enforce agreements
After this period, we will securely delete or anonymize your data.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have inadvertently collected such information, please contact us immediately.
12. Compliance with Pakistani Digital Laws
A. Prevention of Electronic Crimes Act (PECA), 2016
We comply with PECA by:
- Not engaging in unauthorized data access, hacking, or cybercrimes
- Reporting any cybercrime incidents to the FIA Cybercrime Wing
- Implementing safeguards against data breaches
B. Electronic Transactions Ordinance, 2002
- Digital contracts and agreements are legally recognized
- Electronic signatures are valid for transactions
C. Pakistan Telecommunication Authority (PTA) Regulations
- We follow PTA guidelines on spam, unsolicited communications, and data privacy
D. Consumer Protection Laws
- We adhere to fair trade practices and transparent pricing
13. International Data Transfers
If we transfer data outside Pakistan (e.g., to cloud service providers), we ensure:
- Adequate safeguards are in place (e.g., contractual agreements)
- Compliance with Pakistani laws and international standards
14. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with a revised “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Royal Trading
📍 Address: Multan, Pakistan
📞 Phone: +92-327-986-1896
📧 Email: Muhammadusman@royaltrading.pk
🌐 Website: www.royaltrading.pk
16. Governing Law and Dispute Resolution
This Privacy Policy is governed by the laws of the Islamic Republic of Pakistan. Any disputes will be resolved in the courts of Multan, Pakistan.
By using www.royaltrading.pk, you acknowledge that you have read, understood, and agree to this Privacy Policy.